Sunday, March 9, 2008

Buyer FAQ

gBay Seller Frequently Asked Questions

1. How do I bid on an auction?
2. How do I learn more about an auction?
3. Do I get charged a fee?
4. How do I know if I've been outbid?
5. If I win an auction, how do I get the auction item?
6. Can I bid using PayPal, US Dollars or another RL currency?
7. How do I know that I am paying the right avatar?


1. How do I bid on an auction?
To bid for an auction, simply pay the gBox just like you would pay a vendor in a store. Right-click the gBox and select Pay. Enter your bid amount and pay. Make sure to pay MORE than the current highest bid or your payment is returned to you. Make sure that your payment is being directed to gBay Destiny. Payment is made immediately and held by gBay until the end of the auction or until you are outbid. If you are outbid, your bid amount is refunded to your avatar immediately.

2. How do I learn more about an auction?
Touch the gBox and it will chat to you details about the auction including the current bid amount and time remaining on the auction. Note that dates are given in the form: Day/Month/Year.

3. Do I get charged a fee?
No. There are not fees for gBay buyers. You only pay your bid amount.

4. How do I know if I've been outbid?
If you are outbid by another SL resident, then your bid amount is refunded to your avatar account. If you are inworld, you will see the payment made to you from gBay Destiny. You can also see this payment in your account transactions. At anytime, you can visit gBay and touch the auction's gBox and see if your bid amount is still the highest bid.

5. If I win an auction, how do I get the auction item?
Auction items are delivered automatically by the gBox to your avatar at the conclusion of an auction. Like all Second Life deliveries, make sure that you are not in Busy mode. If you are in Busy mode at the ending of the auction, all deliveries are automatically trashed. gBay is not responsible for lost deliveries!

6. Can I bid using PayPal, US Dollars or another RL currency?
No. All bids must be made with Lindens.

7. How do I know that I am paying the right avatar?
All bid payments are made directly to the gBox. When you pay, your payment should be directed to gBay Destiny. If you see that your payment is not going to be delivered to gBay Destiny, DO NOT make a payment. Instead notify gBay management immediately. Please include the name of the avatar to which your payment was going to be directed. If you can, please take a screenshot and send it to gbaydestiny at gmail.com.

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